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Golfsupport terms and Conditions of Sale
To reduce fraudulent use of customer credit cards, all orders are accepted
at our discretion and are subject to various security checks. In most cases,
we will ship to any convenient address but we reserve the right to decline your
order if we believe this represents a security risk. On high value orders, we
may also try to contact you if you fail to include a landline number.
We are not obliged to supply the goods until we have confirmed acceptance of
your order and all products are supplied subject to availability. In the event
that we are unable to supply any item ordered, we will inform you as soon as
possible.
All images of product on this site are for guidance only.
All prices are in pounds sterling and include VAT at 17.5%
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Returns policy and procedure
Unwanted Goods (Internet Sales Only)
If you've received goods and have simply changed your mind about purchasing
them, you may return the goods to us for a full refund or exchange (excluding postage costs), subject
to the following conditions:
- The goods are returned in a brand new unused condition.
- You inform us via email (address below) of your wish to cancel within seven
working days of receipt of your order.
- The ordered goods are not made or modified to your specification or clearly
personalised.
- You arrange for safe return delivery at your cost. You will be given the
address after you contact us, see below.
- Goods must be returned within 30 days. You are responsible for returning
the goods in a re-saleable condition, unused and in its original un spoilt
packaging
- The redelivery of goods due to incorrect sizing selections will incur carriage costs at all times.
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Faulty or Damaged Goods
Quality is assured at Golfsupport.co.uk. Should you experience a problem; repair,
exchange or refund will be offered if the goods do not comply with the Sale
of Goods Act 1995 (UK). We reserve the right to establish proof of purchase
and to send any returned product (at our cost) to the manufacturer for testing
before proceeding with any refund, repair or exchange.
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Price Match
Golfsupport.co.uk will always try to match any other UK authorised online retailers
quote.
If you've seen a product advertised cheaper from a UK authorised online retailer
let us know! We'll do our best to match that price.
This offer does not apply to prices you have been quoted for second hand or
used goods, product from auction sites, or specially discounted goods.
Proof of offers may be required.
The price promise does not apply to sales once they have been placed.
Prices must have been advertised/quoted within the past 30 days and apply to
instock items.
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Returns Procedure
Please email sales@golfsupport.co.uk
and detail the goods you wish to return, reason and your telephone number. You
will be contacted back as soon as possible to discuss the quickest way to proceed.
Contacting us
If you have any questions regarding terms of sale please email: sales@golfsupport.co.uk
Should you require advice about an intended purchase, please telephone 0800
4320171 and talk to one of our Professional Team.
Golfsupport
Waterswallows Road
Fairfield
Buxton
Derbyshire
SK17 7EN
Email: sales@golfsupport.co.uk
A division of Golfix.co.uk Limited
Company no: 4702821
VAT no: 883681284
c/o Buxton and High Peak Golf Club
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